Responsible Gaming

Our Commitment to Safe Gaming

At MacArthur Tree and Excavations, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

All players must be at least 18 years of age or the legal gambling age in their jurisdiction to participate in online gaming. By accessing our services, you confirm that you meet these age requirements. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs, you may be developing a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activities from family or friends
• Gambling with money needed for essentials like rent, food, or bills
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when trying to reduce gambling
• Using gambling to escape stress, anxiety, or depression
• Borrowing money to gamble or pay gambling debts
• Neglecting work, school, or personal relationships due to gambling
• Losing control over the amount you gamble
• Lying to others about gambling activities

Self-Help Tools

We provide tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Set a limit on the amount you're willing to lose
• Session Time Limits: Control how long you can play in a single session
• Reality Checks: Receive periodic reminders during play sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts

To access these tools or set limits on your account, please contact our support team or visit your account settings.

Support and Assistance

If you're struggling with problem gambling, help is available. Please reach out to one of the following organisations:

• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
  Free counselling and support services for Australians
• Gambling Help (Victoria)
  www.gamblinghelp.vic.gov.au
  Support and treatment services in Victoria
• Lifeline Australia
  Phone: 13 11 14
  24/7 crisis support and counselling
• GamCare (United Kingdom)
  www.gamcare.org.uk
  Free advice and support for problem gamblers
• GamStop (United Kingdom)
  www.gamstop.co.uk
  National self-exclusion scheme
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

Take Action Today

If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible. Contact one of the organisations listed above or speak to your doctor for referral to specialist services.

Remember: Gaming should be fun and entertaining. If it stops being enjoyable or is causing you harm, it's time to get help.